WHAT WE DO
When it comes to automation, The Eclair Group can do it all.
Intelligent Automation
Centre of Excellence
RPA
Training
Eve
Contact Centre Optimisation
Click on the links above to see how we do it, improve it, organise it, teach it and report it
The Automation Journey
Every new journey needs a map.
Strategy
Align your automation strategy to your corporate vision, identify where to automate and why. Define an operating model and governance structure that will enable automation to transform your business.
Opportunity Assessment
Quantify the benefits and costs of automation, prioritise the automation candidates, and build the business case to make sure you're spending your money wisely.
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Technology Assessment
Identify the right technology to automate at scale. Whether that be Robotic Process Automation, Optical or Intelligent Character Recognition, or emerging cognitive solutions such as Machine Learning and AI, Eclair assists you in making all the right choices.
Portfolio Management
Prioritise and manage your automation portfolio. Deliver a rapid return on investment, demonstrate the benefits realised and provide a foundation to further scale automation across your business.
Automation Implementation
Establish your Centre of Excellence with defined automation delivery and operational support teams. Use an agile approach to build smart robots across your business.
Operations
Track the actual benefits realised and operational performance of each robot. Provide additional business insights to inform your leadership team of the productivity of the virtual workforce
Case Studies
Discover how we've helped other companies simplify their automation journey
Telecommunications
Invoicing
Mortgage Application
