A retail bank worked for 18 months to establish a case for automation and deploy a single operational automation using Robotic Process Automation. An inflated business case that couldn’t be measured resulted in a lack of confidence in the ability of automation to drive business value.
Using the Eclair product, eve, 90 processes were assessed within 4 weeks, establishing a robust and objective business case that could be measured once solutions were implemented. Once the automation was built and deployed, eve received a live stream of business data from the deployed robots in order to measure the benefits being realised and govern the virtual workforce. This enabled the benefits of automation to be clearly tracked and visible for all stakeholders.
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